샵투뉴욕, shop to NY

고객센터
개인정보취급방침

고객센터

CUSTOMER CENTER

SHOPTONY

SHOPTONY respect your concerns about privacy. This Privacy Notice applies to personal information we collect on this website.
 The Privacy Notice describes the types of personal information we collect on this site and in other ways discussed below, how we may use that information and with whom we may share it. 
 The notice also describes the measures we take to protect the security of the personal information. 
 We also tell you how you can reach us to ask us to (i) access, change or not use the personal information you have provided to us, 
 (ii) withdraw any consent you previously provided to us, 
 (iii) tell us to refrain from communicating with you about our products or services, 
 and (iv) answer any questions you may have about our privacy practices.

Information We Collect and How We Use It
 Individuals may choose to provide personal information (such as name, contact details and payment information) through this website and through the other channels described below.

Typical Information We Collect About You
 - Name
 - Contact Information (email/phone/mailing address)
 - Shopping history and how you use our websites and mobile apps
 - Payment information
 - Location information, if you have allowed our mobile apps to do so
 - Technical information about your browser and device.

How We Protect Personal Information
 We maintain appropriate administrative, technical and physical safeguards to protect the personal information you provide on this website or in our stores against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing. 
 We use Secure Sockets Layer ("SSL") technology to protect the transmission over the Internet of your payment card data. 
 You can check the security of your connection by looking at the URL line of your browser. 
 When accessing a secure site, the first characters of the site address change from "http" to "https." 
 If you are using a web browser or firewall that does not permit communications through secure sites, you will not be able to make purchases on our site.

We strive to protect the confidentiality and security of Social Security numbers ("SSNs") in our possession, custody or control by employing reasonable safeguards seeking to (i) restrict employee access to and use of SSNs; (ii) prevent unauthorized third party access to SSNs, and (iii) prohibit unlawful disclosure of SSNs.

Shipping & Return Policy


shipping policy

Shipping Charges
 >From US To the address customer specified: $ 9
 >From UK To the address customer specified: $ 14

return policy 

RETURN & EXCHANGE POLICY 

* Exchange is not available.

FROM US TO A VENDOR

In process, We can not ask vendors to cancel and change your order. (size, color, decrease the quantity of an item, change another item and so on.)
 * Exchange is not available. In case, We can only provide the return service in US.

* Returned Payment Fee 
 $15-20 per a vendor. 
 (included Shipping Costs, handling to vendor, commission to warehouse etc.)

FROM SHOPTONY (upon receipt of merchandise from a customer) TO A VENDOR IN US

Merchandise must be returned to SHOPTONY within 7 days of the delivery date.
 Merchandise must not be worn, altered, or washed.
 Merchandise must have all tags attached and be returned in original packaging.
 * Merchandise returned without the original tag, or a damaged tag, may result in a delayed refund or may not qualify for a refund.
 Footwear must include the original shoe box in its original condition. a damaged shoe box, or without the original shoe box may not qualify for a refund.

Please Note: Final Sale items and the designated vendors may not be returned.
 (* the designated vendors in US : ALDO , ASOS , DISNEY, THEORY, PIPERLIME, BLUEFLY, STEVEMADDEN, TOPSHOP, TORYBURCH)

EMS Charges (From POLOHOLIC TO WAREHOUSE in US)
 0.5kg ------------------------------- $ 25 
 0.75kg ------------------------------ $ 28
 1kg --------------------------------- $ 33 
 1.25kg ------------------------------ $ 39
 1.5kg ------------------------------- $ 42
 1.75kg ------------------------------ $ 49
 2kg --------------------------------- $ 55
 2.5kg ------------------------------- $ 58
 3kg --------------------------------- $ 63

Returned Payment Fee (From Warehouse in US TO VENDER)
 $15-20 per a vendor. 
 (this fee is included shipping fee, handling fee to vendor, commission to warehouse etc)

* The total Fee is each EMS charges, plus returned patment fee in US.
 * Shipping charges are not refundable. 

* For further information on UK,FR, JP Return Policy , please contact our CS Center.

제목라인 CS CENTER

Call Center : 1670-0470

10:00~17:00

KAKAO TALK :

샵투뉴욕

10:00~18:00

LUNCH 13:00-14:00
SAT/SUN/HOLIDAY OFF

Bank Info

KEB 하나 : 334-910069-32205 예금주:홍선아

보다 원활하고 정확한 상담을위해 전화연결 보다는 카카오톡으로 문의 부탁드립니다.

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제목라인 NEWS & NOTICE

본 사이트는 미국에서 판매, 배송, 운영이 되는 몰로써 미국 및 월드와이드 한국어 사용자를 위한 쇼핑몰입니다.
모든 법적책임은 미국 현지 법률에 의한 적용을 받습니다.
Company Name : HYEON COPRORATION Address : 4300 Park Green Court, Fairfax, VA 22030

주소: 부산시 해운대구 센텀중앙로 145, 111-905 도로시USA 대표: 홍선아
사업자등록번호: 215-21-40614 (사업자정보확인) 통신판매신고번호: 제2014-부산해운-0170호 개인정보취급책임자: 홍선아
help.shoptony@gmail.com

샵투뉴욕은 개인수입대행 쇼핑몰로서 해외 물품의 주문 및 배송 업무를 대행해 드리는 서비스를 제공하고 있으며, 샵투뉴욕 사이트내에 표시된
업체의 이름, 아이콘, 로고, 사진, 디자인, 내용에 대한 사용권을 소유하고 있지 않습니다.

As a buying agent, SHOPTONY is neither affiliated nor sponsored by the U.S. provider that we list on www.shoptony.co.kr.
We only provide purchase and delivery services. This site is provided by SHOPTONY on an “as is” and “as available” basis.
SHOPTONY makes no representations or provide any warranties of any kind; expressed or implied,
as to the operation of all U.S. websites or information, contents, materials, or products included on that website.

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